Oliver Beirne

Community Manager @Arm

Manchester, GB

Responsible for the strategy, growth, and engagement of Arm’s external customer community, supporting partners and showcasing domain expertise- Led the transformation of the community’s architecture into a headless solution, collaborating cross-functionally with stakeholders across the business to improve flexibility, integration, and user experience- Created and implemented new audit frameworks and operational processes to enhance efficiency and scale community support- Spearheaded the development and rollout of e-learning resources to train internal forum experts, leading to a measurable increase in community-provided solutions- Onboarded and collaborated with new internal stakeholders to integrate community into partner training and event delivery- Enabled academic colleagues to successfully deliver large-scale online and in-person events by positioning the Arm Community as a central digital hub for content, engagement, and follow-up- Designed a gamification program for Arm’s global ambassador initiative, enabling members to contribute meaningfully while receiving recognition and rewards that drove sustained engagement- Achieved community growth from 850 to 1,200+ new members per month through targeted engagement initiatives- Actively represented Arm in the broader SaaS community ecosystem, advocating for innovation and knowledge-sharing- Represented Arm at industry events and professional workshops, delivering keynote presentations and participating in external speaking engagements to highlight community strategy and thought leadership- Leveraged data-driven insights to align community strategy with organizational OKRs, delivering measurable business value- Elevated developer-focused events by integrating community touchpoints including AMAs, promotional blog content, and curated post-event resources. Explore the Arm Community

Teesside University

Creative Digital Media, Web/Multimedia Management and Webmaster