Oliver Ziethen
It-service Manager Asset- and Configuration Management (Itil Sacm) @ITDZ Berlin (IT-Dienstleistungszentrum Berlin)
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WORK HISTORY
It-service Manager Asset- and Configuration Management (Itil Sacm) @ITDZ Berlin (IT-Dienstleistungszentrum Berlin)
Berlin, DE
EDUCATION
Freie Universität Berlin
Diploma, Business Adminstration
SKILLS
ABOUT OLIVER ZIETHEN
Senior professional with long-term experience in Service, Asset- and Contract Management, Supplier Governance, SIAM and large scale Negotiations. Used to interface with IT, Business, Procurement and Finance. Experienced in working in an international and multicultural environment. Self-committed character, working for the matter and the team.My portfolio of abilities covers- Owning global Processes in an international and multicultural company- Conceiving, building up and documenting of new internal service areas- Executing of periodic action plans on top of daily business- Reporting of results and KPIs to executive management- Managing and integrating multiple global suppliers- Building up and leading a global remote service team with junior people- Outsourcing of Services and Service Transition between Suppliers- Mastering procurement, supplier management, logistic and stock optimization- Financial controlling of contracts, reviewing business cases and conducting price bench-marks- Combining the interests of internal customers and external suppliers- Providing results under time pressure and limited budget- Large scale negotiations and managing contracts
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