Oliver Mandetzky
Enterprise Account Director @Userlane
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WORK HISTORY
Enterprise Account Director @Userlane
Munich, DE
At Userlane, I partner with companies to help their digital transformation initiatives truly succeed. My focus is on building strategic customer relationships and ensuring organizations get the most from their software investments. Together, we work to turn potential digital hurdles into real business improvements. By making sure people can master new tools quickly and effectively, companies see faster adoption and sustained engagement with these technologies. This approach helps unlock more value from your software: we provide clear insights into how applications are actually being used, which can reveal opportunities to simplify processes, reduce security risks from unapproved tools, and make smarter decisions about software spending by identifying underused or redundant applications.
EDUCATION
University of applied Sciences Ravensburg
Bachelor of Arts (BA)
SKILLS
ABOUT OLIVER MANDETZKY
Digital & Organizational Transformation | Sales & Leadership | Agile Coaching | It is my passion to successfully guide companies and their employees through the world of digital new work of tomorrow. I combine my many years of experience in building business relationships across a wide range of industries with an agile, people-centered leadership approach and practical knowledge of change processes. At Userlane, I am able to practise this on a daily basis: I help companies realize the true benefits of their (new) software applications by enabling employees to work productively and with motivation from the start. This ensures that digital change does not become an obstacle, but rather an engine for corporate success. We increase the value of software investments through clear insights into usage and help minimize risks. My professional roots lie in B2B sales consulting. Here, from Key Account Management to leading various remote sales teams – including in the areas of SaaS, digital media, consulting, and tourism – I gained valuable experience in direct customer contact and in developing market strategies. For me, leading people and building teams means supporting them through coaching, an open communication culture, and clear guidance to enable them to grow and achieve goals together. Agile working methods have had a lasting impact on my view of collaboration and leadership. As a certified Agile Coach, I support teams and organizations in reacting more flexibly to changes, driving innovation faster, and strengthening a culture of personal responsibility. This mindset is a crucial factor for me in truly bringing digital projects to life. This knowledge, supplemented by continuous further training in the areas of change management and leadership, is what I use to make companies future-proof. It is a pleasure for me to accompany and support up-and-coming specialists and managers – also as a freelance business coach & mentor – on their journey. Outside of work, I am an outdoor enthusiast, often found mountain biking, skiing, SUPing, hiking, or swimming. I am usually accompanied by my two daughters or my camera, which always remind me to be in the moment and stay present.
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