Oliver Jude
RENEWALS || SALES || RETENTION || CUSTOMER SUCCESS
- Role
- Senior Renewals Specialist at Rubrik
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Oliver Jude
Strategic Revenue, Customer Success and Engagement oriented individual with 12 years of experience mastering the balance between hitting sales targets and fostering deep customer loyalty. My career began in high-growth sales, where I learned how to win business in competitive markets. As I transitioned into Renewals and Customer Success, I realized that the true value of a company lies in its ability to keep the promises made during the sales process. Today, I use my sales DNA to drive renewals, expansions and my success mindset to ensure my clients never want to leave. Driving growth across the entire customer lifecycle with a proven track record in orchestrating high-stakes renewals, identifying upsell/cross-sell opportunities, and building proactive Customer Success frameworks. Expert at reducing churn through data-driven health monitoring and aligning product value with client business goals. Specialised in securing recurring revenue by initiating renewal discussions early, managing \"at-risk\" accounts, and mitigatingPortfolio Size:\"Managed a book of business worth $20M.\"Expansion Power:\"Grew existing accounts by 20% year-over-year through strategic upselling.\"Process Improvement:\"Reduced churn by 15% by implementing a new health-scoring system.\"
Experience
Senior Renewals Specialist
Jun 2025 — Present · Bengaluru, IN
Education
Hindusthan College Of Arts And Science
Bachelor of Business Administration (BBA), Business Administration and Management, General
2011 — 2014
St. Joseph's Boys' Higher Secondary School
12th Standard, Commerce & Computer Science
2008 — 2010
GITAM Deemed University
Master of Business Administration - MBA, Marketing/Marketing Management
2018 — 2020
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