Oliver Brown
Restaurant & Bar Manager @Marriott International
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WORK HISTORY
Restaurant & Bar Manager @Marriott International
Ensuring smooth running of day-to-day of restaurant and bar operation; liaising with chef to organise menus; weekly and monthly inventories; ordering equipment for bar and restaurant; ensuring upkeep of restaurant; dealing with complaints; recruitment; training; costing; preparing rota & staff holidays; planning for weekly events; arranging P&L; devising SOPs; ensuring bar profitability; knowledge of MICROS, Oracle, Blue Cube, and Opera systems; leading monthly team meetings; attending HOD, Health & Safety, P&L, and Operations meetings.
EDUCATION
Keneilworth HEART Academy, Jamaica
NVQ Certificate of competence in Food Preparation and Culinary Art, Culinary Arts/Chef Training
Edinburgh College
CMI Diploma in Management & Leadership (QCF), Management and Leadership
ABOUT OLIVER BROWN
I am passionate about food and beverage, and delivering first class service. As an experienced and confident manager, I am committed to delivering a high level of customer satisfaction and am at ease handling guest queries and complaints. In addition, I am committed to raising the profile of my organisation and always ensure that general cleanliness and upkeep of my staff and the property are maintained to a high standard. I am committed to increasing sales and ensure that I conduct good stock management by undertaking monthly inventories and ordering stock and equipment when required. I am a hardworking and loyal manager who can motivate staff and readily anticipate guests’ needs. My attention to detail ensures that I always deliver service with personality and flair.
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