Olin Russum

About Olin Russum

At the helm of ÆRENA Galleries and Gardens, I have focused on fostering a dynamic culture and spearheading sales and operational strategies that consistently deliver outstanding results. Overseeing a portfolio that spans fine art, interior design, and luxury furniture, I have developed a deep understanding of how to connect clients with products and experiences that elevate their spaces and reflect their lifestyles. As a business owner for more than eight years, I have built expertise in CRM, new business development, and customer relationship management, ensuring both satisfaction and loyalty in highly competitive markets.In real estate, I demonstrated strong leadership by building a thriving business centered on client service, complex negotiations, and relationship-driven growth. I developed and refined outbound communication strategies, including playbooks for prospecting, nurturing, and closing deals, while collaborating closely with attorneys, insurance brokers, and other key partners. My ability to anticipate client needs, provide trusted guidance, and deliver measurable results translated into consistent multimillion-dollar annual sales performance.Earlier in my career, I played a pivotal role in airport growth and partnerships with Enterprise Rent-A-Car, where I successfully launched Oakland Airport operations by transitioning from offsite to onsite facilities. This involved close collaboration with airport authorities and key stakeholders to design and implement new rental car infrastructure. The experience gave me deep insight into the complexities of airport ecosystems, balancing operational excellence, compliance, and stakeholder alignment to deliver scalable, sustainable growth in a highly regulated environment.In addition, my time at Ricoh in facilities and account management sharpened my ability to create operational playbooks, streamline processes, and strengthen partnerships with facilities managers and decision-makers. These experiences, combined with my background as a business owner, have given me a proven track record of aligning business strategy with customer and stakeholder needs across diverse industries while consistently driving revenue growth, operational efficiency, and lasting partnerships.

Experience

1. Managing Director and Chief Culture Officer

   Ærena Galleries And Gardens

   Jan 2023 — Present · Northern California, US

Education

• Loyola Marymount University

  Bachelor of Business Administration (B.B.A.), Finance

  1990 — 1995

Skills

• Real Estate Transactions
• Entrepreneurship
• Reo
• Facilities Operations
• SEO
• Strategy
• Social Networking
• Recruiting
• Investment Properties
• Residential Homes
• Luxury
• Supply Chain Management
• Account Management
• Change Management
• Cold Calling
• Sales Operations
• Customer Retention
• Customer Service
• Online Advertising
• Organizational Development
• Negotiation
• Email Marketing
• Microsoft Office
• Sales
• Global Operations
• Training
• New Business Development
• Business Development
• Advertising
• Consulting
• Buyers
• Cross-Functional Team Leadership
• Marketing Strategy
• Social Media Marketing
• Sellers
• Microsoft Excel
• Lead Generation
• Accounting
• Listings
• Global Management