Olieth Mohamed Fahad
Release Lead - Senior Project Manager @ANZ
Signup · Get unlimited contacts
WORK HISTORY
Release Lead - Senior Project Manager @ANZ
Bengaluru, IN
Spearheaded transformative projects at ANZ Technology’s NZ Pacific Domain, ensuring timely delivery of high-impact solutions.• Fostered collaboration among diverse teams, vendors, and contractors to drive innovation in a fast-paced environment.• Designed data-driven solutions that tracked customer benefits, resulting in measurable outcomes that aligned with strategic goals.• Cultivated strong relationships across all levels, utilizing effective communication and negotiation skills to maintain alignment.• Collaborate with Program/Project Managers to enforce project governance, compliance, and tollgate monitoring, while optimizing staffing requirements, skill profiles, and right-shoring opportunities for efficient resource augmentation.• Fostered a positive team environment by leading PMO/Analysts, promoting people and team effectiveness, and advocating for project pace to achieve medium- and long-term goals under pressure.• Leverage PMO capabilities including ANZ Delivery Framework equivalents (e.g, Agile, ITIL, Prince2), tools like JIRA/Confluence for reporting and insights, risk/issue management, change control, and VSIP management to track investments, benefits, and portfolio financials.• Managed senior stakeholder relationships through impactful dashboards and reports, enabling data-driven decision-making in transformation portfolios, with a focus on milestone planning, release roadmaps, and• Develop and execute communication and reporting strategies for stakeholders, coordinating progress reviews, key decisions, documentation, and approvals in high-stakes transformation projects.• Build awareness of AI developments in technology transformations, managing the delivery of AI-driven process improvements, and fostering a culture of innovation through iterative AI solutions for digitisation.
EDUCATION
Alliance University
Executive Post Graduate Diploma in Management, Business Administration and Management, General
N.T.T.F
Diploma, Computer Engineering
St Josheps
Pre Degree (Computer Science), Computer and Information Sciences and Support Services
ABOUT OLIETH MOHAMED FAHAD
A result-oriented professional having 17+ years of profound experience in Banking & Infrastructure Services, Network Set-up, Delivery Management, Strategic Planning, ETE Project Management, Stakeholder Management, Service Transition, Sales and People Management targets challenging assignments in an organisation of high repute. Skilled in leveraging Artificial Intelligence (AI) and Digital Transformation strategies to optimise operational efficiency and drive innovation across IT service domains. An articulate and driven leader with high energy and an engaging personality. WHERE CAN I ADD VALUEPMP, CSM, Prince2 Foundation & Practitioner, Six Sigma Green Belt, ITIL V3 & V4, ITSM SO Certified professional with strong exposure across various ITES domains such as BPO Tech Support, Corporate Training, ITO Service Desk, and Core ITO. Adept at integrating AI-powered automation and analytics to enhance incident management, reduce manual intervention, and improve decision-makingStrong capabilities in leading the requirements, architecture, and design of IT infrastructure solutions.Technocrat in providing technical support for issues arising from scope or design changes; implementing IT governance within the department and conducting audits to identify and mitigate risk factors. KEY ACHIEVEMENTSEminently recognised in transitioning from current to future business operations; transforming required processes, tools, and environment from the \"present\" state to the agreed \"future\" state; strategized the establishment of GOC centres in Pune and Sri Lanka.Accomplished the architecture strategic vision, roadmap, rules, and principles, incorporated into actual projects, as well as designing solutions for operational excellence and process simplification.Resilient in applying ITIL concepts; ensuring that the Incident/Change/Problem Management process achieves its objectives; restoring normal service as quickly as possible based on the customer\'s perspective and within defined SLAs.Demonstrated abilities to manage communication for high-priority incidents and service disruptions in infrastructure in a 24x7 (onshore and offshore) environment; increased the efficiency and effectiveness of the incident management process. About MeA proven leader with demarcated abilities in identifying proposing projects and initiatives that can be run to achieve the target model, including AI-driven process automation, chatbot implementations, and digital workflow enhancements.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.