Olha Maksymiak

Mentor Advocacy @The Wise Group

Glasgow, GB

Mentoring customers through a bespoke, person-centred approach• Focussing on developing real, sustainable and lasting change• Delivering advice and advocacy to homes and individuals via a person-centred and tailored approach• Being involved in developing and delivering training courses and material to improve our levels of quality• Maintaining relationships with partners to ensure continued referrals on to our service• Managing a calendar consisting of face-to-face meetings, telephone calls and online sessions• Carrying out essential admin on CRM to ensure records are relevant and up to date• Developing case studies which reflect the work we have undertaken in changing our customer’s lives

Lutsk National Technical University

Master's degree, Innovation Managment

Lesya Ukrainka Volyn National University

Bachelor's degree, History

Taras Shevchenko National University of Kyiv

Postgraduate study , theory and history of social communications