Olga Lucia Castro Espinosa
Senior Enterprise Customer Success Manager @ Workiva | Passionate CSM driving client satisfaction and business growth through strategic partnerships and exceptional service.
- Role
- Senior Enterprise Customer Success Manager at Workiva
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Olga Lucia Castro Espinosa
Thank you for taking the time to visit my LinkedIn profile. I genuinely appreciate your interest!Professionally, my true passion lies in cultivating robust relationships with customers and colleagues. With a successful background as a salesperson in the technology industry, I have consistently demonstrated my ability to build and maintain strong connections. My extensive expertise spans across various software applications, such as Salesforce, SAP, CRM, and Microsoft Office, empowering me to optimize sales processes and elevate customer relationship management.One of my key strengths lies in my exceptional leadership abilities, allowing me to thrive in collaborative environments and effectively contribute as a team player. I firmly believe that a unified and cohesive team is the key to achieving outstanding results. Moreover, being fluent in Spanish as my native language enables me to seamlessly communicate with a diverse range of clients and colleagues, further enhancing my ability to forge meaningful connections.Once again, I appreciate your time and interest in getting to know me better.
Experience
Senior Enterprise Customer Success Manager
Jul 2023 — Present · Denver, CO, US
Education
Pontificia Universidad Javeriana
Bachelor of Business Administration (BBA), Business Administration and Management, General
2008 — 2013
New America College
English Second Language, English
2014 — 2015
Pontificia Universidad Javeriana
Diploma Orientation to Commercial Achievement. Pontificia Universidad Javeriana Bogotá. 2012, Business/Commerce, General
2011 — 2012
Colegio De La Sagrada Familia
Bachiller Academico, Bachiller Académico
2001 — 2008
Skills
- Logistics
- Training
- Process Improvement
- Microsoft Office
- Management
- Program Management
- Marketing
- Social Skills
- Project Management
- Security Clearance
- Event Planning
- Powerpoint
- Microsoft Excel
- Microsoft Word
- Leadership
- Social Media Marketing
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