Olga Diachenko
Retail Operations & Analytics | 15+ yrs in Retail, Finance & Tech | Operational Scaling & Digital Transformation, Omniсhannel Management | Philadelphia, PA
- Role
- Retail and Business Analytics Manager at Apple
- Location
- Jersey City, NJ, US
- LinkedIn followers
- 500 followers
About Olga Diachenko
With 13+ years of experience across luxury retail, global CPG, finance, and technology -…
Experience
Retail and Business Analytics Manager
Apr 2024 — Present
Managed business analysis and operational optimization across multiple client locations and system implementations- Led omnichannel analytics across 12 premium retail locations analyzing digital sales performance and conversion optimization- Built comprehensive dashboards tracking e-commerce KPIs, online sales performance, and digital customer engagement metrics providing real-time business insights for strategic decision-making- Designed UAT strategy with 75+ test scenarios across platform implementations, ensuring quality standards and stakeholder acceptance - Created user stories and technical documentation for cross-functional teams, facilitating seamless implementation and change management across digital operations- Facilitated cross-functional collaboration between sales, operations, and IT teams implementing process improvement initiatives and change management protocols
Education
Ulyanovsk State Technical University
University degree in theoretical and applied linguistics (English and German languages), with honors
1999 — 2004
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