Olga C.
Delivery Associate Customer Success Manager @SoftwareOne
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WORK HISTORY
Delivery Associate Customer Success Manager @SoftwareOne
Advising and supporting customers on software and licensing solutions, managing the full quotation process, and serving as the primary contact for software and cloud products. Building long-term relationships focused on adoption, satisfaction, and customer success. Collaborating with vendors, internal teams, and sales to ensure ongoing value.
EDUCATION
National Aerospace University -'Kharkiv Aviation Institute'
Specialist, Documentation and Information Science
National Aerospace University -'Kharkiv Aviation Institute'
Candidate of Science, Social Philosophy and Philosophy of History
ABOUT OLGA C.
Delivery‑focused Customer Success Manager with a strong background in research, analytics, and leadership. I support customers across the full lifecycle of software and cloud solutions, acting as a trusted partner focused on adoption, satisfaction, and long‑term value.With experience leading data and research teams and a PhD in social sciences, I bring clarity, structure, and empathetic communication to complex customer environments - bridging customer needs, vendors, and internal teams to deliver measurable outcomes.
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