Olga Budu
Customer Success | Tech | B2B SaaS
- Role
- Customer Success Manager at Measurabl
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Olga Budu
I help B2B SaaS companies turn new customers into long-term partners.With 5+ years in customer success and implementation, I\'ve onboarded 150+ SMB and enterprise clients, managed $1.9M in ARR, and reduced time-to-launch by 30% through streamlined processes and better resources.What I do best- Lead technical onboarding and product implementations that actually stick- Build relationships with decision-makers that drive retention and growth- Bridge the gap between customers, product, and engineering teams- Turn complex products into clear value for usersMy background spans ESG/sustainability SaaS, clean beauty startups, and global nonprofits—which means I know how to adapt quickly, manage cross-functional projects, and deliver results in different environments.I\'m passionate about using technology to solve real problems and making sure customers see ROI fast. Whether it\'s a product demo, a quarterly business review, or troubleshooting a tricky integration, I focus on outcomes that matter.Currently exploring new opportunities in B2B SaaS customer success. Let\'s connect!
Experience
Customer Success Manager
Jan 2023 — Present
Managed customer relationships for a leading provider of software solutions designed to streamline ESG (Environmental, Social, Governance) data management and sustainability reporting for the commercial real estate industry.• Led onboarding, training, and strategic advisory to improve customer engagement and success.• Developed data-driven insights to support clients in meeting sustainability goals and regulatory requirements.• Collaborated cross-functionally with product and sales teams to refine customer success strategies and expand service offerings.
Education
University of California, Berkeley
BA, Development Studies
Presidio Graduate School
Master of Business Administration - MBA, Sustainability
Urals State Law Academy
Diploma, JD
Skills
- Human Rights
- Nonprofits
- Grants
- Volunteer Management
- Philanthropy
- Fundraising
- Non-Profits
- Research
- Community Outreach
- Community Development
- Capacity Building
- Program Development
- Nonprofit Organizations
- International Development
- Grant Writing
- Program Evaluation
- International Relations
- Policy Analysis
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