Olesia Dukmasova
Customer Service Associate (Hospitality) @The Pearle Hotel & Spa
Signup · Get unlimited contacts
WORK HISTORY
Customer Service Associate (Hospitality) @The Pearle Hotel & Spa
Берлингтон, ON, CA
Guest-facing role in a high-volume hospitality environment, focused on clear communication, speed, and accuracy • Process continuous POS transactions (cash/debit/credit) while maintaining strong attention to detail • Handle real-time guest requests and resolve issues efficiently to keep service running smoothly during peak hours • Support daily routines including opening/closing procedures and structured cash checks • Known for reliability, fast learning, and staying calm and professional in fast-paced settings
EDUCATION
Zaporizhzhya National University
Master's degree, Jurisprudence
ЗНУ
Магістр Права, Нормотворча Діяльність Органів Державної Влади
SKILLS
ABOUT OLESIA DUKMASOVA
I’m an operations and customer support professional transitioning into logistics and order desk roles in the GTA (Burlington–Milton–Mississauga).In my current role, I process 200+ customer orders daily with a strong focus on accuracy, service quality, and fast-paced execution. I’m trusted with daily payment handling and reconciliation, and I support smooth order flow from entry to fulfillment.Previously, I worked in remote operations coordination, managing client workflows, documentation, and Excel-based reporting across multiple accounts.I’m highly flexible, quick to learn new ERP/CRM systems, and actively building my supply chain knowledge to grow in logistics operations.Currently seeking: Order Support | Order Desk | Logistics Coordinator | Operations Assistant roles.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.