Olena Ratushna

About Olena Ratushna

Skills and Tools- FinTech, Retail Banking, Web Portals, Consumer Credit, CRM, BI, Data Analytics - Marketing, E-commerce, Customer enrollment, Mobile Computing, B2B - Agile, Scrum, Kanban, Jira, Jira Align, Confluence, MS Office, MS Teams

Experience

1. Scrum Master

   Verizon

   Sep 2022 — Present

   Project: Develop innovative marketing campaigns that highlight the benefits of 5G technology to current and prospective customers. Streamline conversion and service upgrade- Review with PO the overall objectives and goals for the upcoming Program Increment- Analyze the outcomes from the previous PI to suggest areas for improvement - Prepare Capacity, Architecture and Infrastructure Plans for the upcoming PI- Guide the team through the PI Planning, including breaking down features into stories- Facilitate Problem Solving, Risk Assessment and Dependency management break-outs- Assist team to populate stories into upcoming Iterations, and collect t-shirt sizing- Analyze Load vs. Capacity estimates to guide the team to realistic commitment- Develop and review Team’s Working Agreement to ensure team understands and follows- Facilitate Agile events, optimizing teamwork & outcomes during PI Execution- Assist PO in prioritizing backlog, ensuring aligning iteration goals to PI objectives- Facilitate Iteration Planning ceremony ensuring team commitment to iteration goals- Cultivate Agile culture, fostering collaboration and increasing productivity in the team- Enable data-driven decisions, enhancing insights & innovation by configuring Jira fields- Build and maintain Project Status Dashboard in Jira to provide real-time transparency- Build and Maintain Jira Hygiene Dashboard to ensure all Jiras follow the WA guidelines- Review teams statistics like Burn-down and Velocity carts to identify areas for improvement- Conduct regular team’s Retrospective meetings focusing on empowering idea-sharing- Work with PO, RTE, PM and Release Management team to develop a Release Plan - Coordinate and prepare for Iteration Review ceremonies including Product Demos- Deliver timely solutions, boosting satisfaction & success- Update stakeholders on the project progress during End-of-Sprint meetings

Education

• Kyiv National Economics University

  Master's degree, Human Resources Management

  2000 — 2005

• Kyiv National Economics University

  Master's degree, Banking Management

  2009 — 2013