Oleg Konovalov

Design Thinking Business Coach Customer Experience Strategy, Lean Startup, Creativity Development @Adalid Colombia

Niagara Falls, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2020 — Present

Design Thinking Business Coach Customer Experience Strategy, Lean Startup, Creativity Development @Adalid Colombia

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Bogota D.C., CO

Led transformative, fast-paced Design Thinking Bootcamps, empowering entrepreneurs, and corporate, and government teams nationwide to innovate and solve complex challenges through customer-centered design methodologies.Key Achievements: Since 2020, designed and implemented immersive Design Thinking workshops with a focus on Customer Experience Strategy for diverse business audiences. Coached around participants through all stages of the Design Thinking process: from team-building to empathy, problem definition, solution ideation, prototyping to testing. Customized over 10 programs to address specific industry challenges and organizational goals. Mentored around 100 teams in applying Design Thinking principles to real-world business problems. Fostered a culture of innovation and creative problem-solving within participating organizations. Received outstanding feedback, recognized for exceptional ability to engage participants and drive adoption of Design Thinking methodologies. The rate of satisfaction is around 91%. Improved participants\' problem-solving skills and design mindset, as evidenced by post-program assessments and testimonials (look at Recommendations below). Established a reputation as a leading Design Thinking expert in Colombia, resulting in repeat engagements and referrals.This role showcased my ability to inspire creative thinking, facilitate transformative learning experiences, and drive innovation across diverse business contexts.

EDUCATION

2000 — 2001

Academy of National Economy under the Government of the Russian Federation

Master of Business Administration (MBA)

2005 — 2006

Harvard University

CSS, Certificate in Management

SKILLS

Creativity DevelopmentInternational BusinessResearchLeadershipSocial Media MarketingBudgetsBusiness Model InnovationStart-UpsPublic SpeakingStrategic PlanningNegotiationManagement ConsultingSocial NetworkingEntrepreneurshipBusiness DevelopmentStrategyTeam BuildingBusiness PlanningSeamless Customer ExperienceTeam LeadershipSpanishBusiness StrategySocial MediaFinancial AnalysisSalesProject ManagementDesign ThinkingCreativity DevelopmentInnovations & Design ThinkingMarketing Strategy

ABOUT OLEG KONOVALOV

Harvard-educated business strategist with proven success in transforming organizations across diverse industries. During my 6-year tenure in the US, I effectively turned around a struggling Boston restaurant, achieving: 7x seat turnover at brunch (industry avg: 2.5x). 93% customer satisfaction (industry avg: 75%).\"Best of Boston\" Award, Improper Bostonian (2009). Skills: Business Strategy, Design Thinking, Lean Startup, Seamless Customer Experience, Transformative Experiential Education, Team Building and Team Leadership, Business Development, Project Management, Marketing Strategy, Entrepreneurship, Public Speaking, International Business, Financial Analysis, CESIM (Business Strategy Simulation - Online Game). From navigating financial crises to scaling startups to inspiring business students through experiential learning I\'ve been delivering exceptional results: Crisis Management & Strategic Growth: Led company through the 1998 Russian financial crisis, outperforming 90% of industry peers. Business Development & Customer-Centric Solutions: Grew a US startup from $46K to $450K annual revenue in 2009. Team Building & Team Leadership: Coached Colombian university-student team to 3rd place in the Global CESIM Elite Tournament in 2021. Innovation Leadership in Higher Education: Over the past 8 years, I have empowered over business students at Colombia\'s top universities through experiential learning in Design Thinking and Lean Startup. My coaching has enabled these future leaders to tackle real-world challenges, fostering innovation and entrepreneurial mindsets that transform their academic experience and career trajectories. If I am out of work, I\'m an adventurous traveler, and an avid lover of mountain skiing and Aikido. And I am an ardent fan of spending time with my lovely family (my wife, and my teenage kids)! I\'m glad to bring my strategic acumen and entrepreneurial spirit to new business projects in the Canadian market. Let\'s connect to explore how my diverse international experience can drive growth and innovation for forward-thinking organizations. Please feel free to reach out to me via LinkedIn or contact me directly at o•••••••@me.com

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Oleg Konovalov — Design Thinking Business Coach Customer Experience Strategy, Lean Startup, Creativity Development at Adalid Colombia in Niagara Falls, ON, CA | Unifers