Olayinka Imoukhuede
Consulting Associate @Huron
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WORK HISTORY
Consulting Associate @Huron
EDUCATION
Sheridan College
Post Graduate Certificate Programme
University of Lagos
BSc Psychology
University of Lagos
MBA
Trailhead by Salesforce
Ranger
ABOUT OLAYINKA IMOUKHUEDE
With 8+ years of experience in project planning, business analysis, documentation, stakeholder and change management and salesforce implementation, I have been able to help provide solutions that align to business needs while delivering outstanding value.An effective communicator with sound interpersonal, team-building and leadership skills. A lifelong learner who loves to solve complex business problems and deliver exceptional service while improving processes and profitability. With my experience as a salesforce consultant using the sales and service cloud, I have been able to help businesses close the gap between the former state and the current state. I have implemented projects in the retail and e-commerce industries where the salesforce experience cloud was used to showcase a customer self-serve portal, including an embedded live chat service.I have designed and implemented several CRM and cloud-based projects, including - Sales and Service cloud applications, Billing System Applications (Salesforce), and Automobile Service Centers using different tools and various applications such as Confluence, Jira, Lucid Chart, Visio, Microsoft Office 365, MIRO, Salesforce, SharePoint, Slack.I am a member of a salesforce professional development program to fully understand the salesforce ecosystem and network to build valuable relationships in the salesforce space.Trailhead: https://trailblazer.me/id/olayinkaimoukhuede
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