Olawale Babalogbon
Service Desk Analyst @Computershare
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WORK HISTORY
Service Desk Analyst @Computershare
Edinburgh, GB
Providing first line support for all employees around the globe.• Logging, categorization, prioritising all incidents and request whilst serving as the first contact resolution where needed.• Ensuring all work carried out adhere to internal, external audit requirements, business regulations and service level agreement.• Highlighting improvements that can be done during daily operations and looking at what we can automate as a team.
EDUCATION
Lagos State University
Bachelor's degree
Yaba College of Technology
National Diploma
ABOUT OLAWALE BABALOGBON
An exceptional technocrat with over ten years competence in resolution of software…
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