Olan Chancy
Global Director of Revenue Operations @Red Points
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WORK HISTORY
Global Director of Revenue Operations @Red Points
New York, NY, US
Led global alignment initiatives across Sales, Customer Success, and Prospecting, improving CAC by 35%, ASP by 18%, cycle time by 33%, and Closed Revenue by 32%-Improved tech stack automation (14%) and adoption (17%) by analyzing data to identify bottlenecks and inefficiencies-Reduced churn by 8% by increasing QBR visibility and creating new methods to identify risk earlier-Increased upsells by 26% by reimagining the upsell flow and creating a collaborative process across Sales and Customer Success-Increased meeting conversion rate by 33% by including revenue enablement initiatives such as MEDDPICC, call recording, improved reporting, additional stages, new fields, and established qualification criteria.
EDUCATION
Valencia Community College
Associate of Arts (A.A.)
University of Central Florida
Bachelor's degree
ABOUT OLAN CHANCY
Analytical leader with significant experience driving operational excellence, profitability, productivity, and customer satisfaction by analyzing and interpreting data and leveraging insights to identify growth opportunities. Strategic problem-solver with a passion for connecting people with data and creating structure from ambiguity.
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