Ola Babalola
Senior Technical Business Analyst @DWP Digital
Signup · Get unlimited contacts
WORK HISTORY
Senior Technical Business Analyst @DWP Digital
London, GB
A transformation programme tasked with building a new platform to replace NGCC platform. The new platform Digital Channels Contact Centre (DC3) is expected to replicate the current contact centre capabilities and be the enabler for the new features and capabilities by ensuring that 96m calls per annum from customers can be answered to enhance DWP ability to develop and deploy future solutions and improvements at pace which reduce costs, improve customer experience and modernise our services.
EDUCATION
ISTQB CERTIFICATION INSTITUTE
STQB Foundation Agile Tester Certified
University of Lagos
Bachelor of Business Administration - BBA
Coursera
Test Automation Framework using Selenium and TestNG
ISTQB CERTIFICATION INSTITUTE
ISTQB Foundation Level Certified
Coursera
Version Control with Git
Quest To Learn
Oracle SQL Basics
Coursera
AWS Cloud Technical Essentials
Coursera
Business analysis & process management
London South Bank University
MSC International Business Management
International Business Management Institute (IBMI)
Agile Development and Scrum
ABOUT OLA BABALOLA
A versatile and efficient strategic Senior Business Analyst, accustomed to working under…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.