Ijeoma Oyakhilome

Travel Counselor @American Express Global Business Travel

Winnipeg, MB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2024 — Present

Travel Counselor @American Express Global Business Travel

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CA

EDUCATION

2001 — 2008

Ladoke Akintola University of Technology

Bachelor of Technology (B.Tech.)

1993 — 1999

Federal Government College, Ilorin, Kwara State.

WASSCE

SKILLS

Customer ExperienceTelemarketingCustomer RelationsLeadershipBusiness DevelopmentProblem SolvingTeam ManagementCustomer ServiceTeam LeadershipPromotionsRetailMicrosoft OfficeAdministrationCommunicationCustomer SatisfactionManagementTrainingCustomer Relationship Management (Crm)Sales ManagementHospitalityNegotiationTeamworkPowerpointCustomer RetentionReceivingMarketingExcelChange ManagementMicrosoft WordSalesTime ManagementMicrosoft Excel

ABOUT IJEOMA OYAKHILOME

PERSONAL SERVICE CREED:\"On it till satisfaction is achieved and communicated back\". Take pride in conducting myself professionally when representing the company internally and externally. Thoroughly enjoy getting to know customers and figuring out how best to serve their needs. Customer Service Representative bringing top-notch skills in live chat and email/written communication, active reading and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Energetic Administrator with experience performing office support duties which involves providing information to the public, addressing customer complaints, preparing and maintaining records and performing other assigned duties. Enthusiastic customer service professional with years of experience working as a liaison between consumers and corporations. Skilled communicator and listener. Keen organizational skills which allow for effective delivery of outstanding service. Maintain the highest level of integrity; dedicated to providing reliable and friendly service without ever compromising the reputation or competencies of the organization. Highly motivated and outgoing individual with management experience. Competent team player who can successfully inspire fellow colleagues and subordinates.

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Ijeoma Oyakhilome — Travel Counselor at American Express Global Business Travel in Winnipeg, MB, CA | Unifers