Okere Nwachukwu
Helping Organizations And Teams Implement Agile Practices To Produce Better Business Outcomes
- Role
- Team Lead at Chewy
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Okere Nwachukwu
Aspiring IT Support Specialist | CompTIA A+| Active Directory • Windows • DNS • DHCP •…
Experience
Team Lead
Apr 2025 — Present · US
Direct daily operations and coordinate a team of 12 fulfillment specialists, ensuring 100% on-time completion of value-added services across 3,500+ daily orders while maintaining 97% quality accuracy.• Oversee workflow planning, task assignments, and cross-team collaboration with inventory, shipping, and quality departments, reducing order delays by 20% and improving turnaround time by 15%.• Track KPIs and implement process improvements, reducing errors by 18%.• Train and mentor 15+ new hires, boosting team productivity by 25% and reducing onboarding time from 3 weeks to 2 weeks.
Education
Federal University of Technology Owerri
Bachelor in Engineering
2001 — 2007
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