Jonathan Willey
Clinic Director and Advanced Practice Physical Therapist with the 436th Medical Group at Dover Air Force Base. OMPT Fellow-in-training. Board-Certified Clinical Specialist in Orthopaedic Physical Therapy.
- Role
- Clinic Director at Defense Health Agency
- Location
- Newark, DE, US
- LinkedIn followers
- 500 followers
About Jonathan Willey
Prolific multidisciplinary problem solver. Accustomed to operating in fast-paced environments. Decorated veteran of the United States Navy.
Experience
Clinic Director
May 2024 — Present · 436th Medical Group, DE, US
With only 40% of the recommended staffing, orchestrated and led a groundbreaking pilot that surpassed DHA appointment targets by 87%, increased same-day access by 150%, beat wait-time standards by 5 days, prevented an additional $54K in purchased care, exceeded demand by 16 evaluations, and is projected to achieve an annual cost savings of $944K.Reversed a three-year trend of unnecessary spinal imaging via provider education, cutting inappropriate studies by 11%, preventing 40 unneeded scans monthly, and saving $756K annually in downstream healthcare spending.Slashed treatment wait times by 90% and prevented $223K in purchased care by pivoting to a Consultative-Plus model of care leveraged by the development of 39 first-line, app-based rehabilitation programs created during 80+ off-duty hours.Conceived and instituted a purchased physical therapy care audit program that rerouted off-base plans of care and progress notes to the physical therapy clinic, reducing PCM workload and enabling rigorous review of 10 -12 episodes of care per week. Cut additional authorizations for non-medically necessary services by 50%, saving about $1K per instance. Re-evaluated affected service members to ensure appropriate care pathways.Transformed access to care by creating a user-friendly booking wizard that eliminated confusion, reduced beneficiary friction, and enabled a 567% increase in staff able to schedule physical therapy appointments.Strengthened readiness by training medical staff to identify physical training errors, reducing overuse injuries by 33%, and resolving a longstanding material handling hazard within the C-5 and C-17 communities. Expanded the clinic\'s scope of practice by 19% via evaluation and treatment of vestibular, concussion, post-surgical, TMD, headache, and upper-extremity conditions.
Education
Frostburg State University
Master of Business Administration (M.B.A.)
2015 — 2018
University of Delaware
Orthopaedic Manual Physical Therapy (OMPT) Part-time Fellowship
University of Delaware
Master of Science - MS, Anatomy & Clinical Health Science
2018 — 2019
Towson University
Bachelor of Science (B.S.), Kinesiology and Exercise Science
2010 — 2011
University of Delaware
Doctor of Physical Therapy
2018 — 2020
Harford Community College
Associate of Arts (A.A.), General Studies
2008 — 2010
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