Oren Rosenthal

About Oren Rosenthal

I’m the Founder & Managing Partner of tellmystory.ai, and I’m on a mission to give every person the tools and support to tell the story only they can tell. Because that story matters. There are so many barriers to storytelling and writing. We’re taking them down with a coach-guided, AI-supported approach that turns real conversations into a life story structured around literary narrative arcs, with human guidance throughout the journey.I bring an operator’s mindset to deeply human products. Customer experiences that build on real personal connections, and manage the processes, workflows, and feedback loops that make them scalable and reliable.If you’re building (or supporting) storytelling, memory-keeping, family connection, or legacy projects. whether for seniors or anyone with a story to tell, I’d love to meet.

Experience

1. Operations Partner

   Shana Burg Digital

   Jan 2025 — Present · Austin, TX, US

   Part-time strategic lead for scaling an AI-assisted content marketing company, focused on professional services infrastructure, custom GPT development, and go-to-market strategy.≈ Led Professional Services Operations, implementing ClickUp to manage resource and capacity planning, improving visibility into project delivery and staffing requirements.≈ Developed Custom GPTs and QA Protocols, building AI writing tools to replicate client voice and style, and implementing rigorous QA and fact-checking processes to ensure accuracy and brand integrity.≈ Defined Go-To-Market Strategy, including service packaging, pricing, Ideal Customer Profiles, and proposal infrastructure with budget templates, supporting efficient business development.

Education

• Carnegie Mellon University

  Undergraduate Engineering Coursework

• Cornell University

  BA, Computer Science, Near Eastern Studies

• Babson F.W. Olin Graduate School of Business

  Master of Business Administration - MBA, Entrepreneurship/Entrepreneurial Studies

Skills

• Strategic Planning
• Process Improvement
• Call Centers
• Knowledge Management
• Competitive Analysis
• Customer Experience
• Start-Ups
• Strategy
• E-Commerce
• Management
• Analysis
• User Interface Design
• Service Quality
• Social Media
• Strategic Partnerships
• Program Management
• Customer Relationship Management (Crm)
• Data Analysis
• Software Development
• Customer Intelligence
• Cross-Functional Team Leadership
• Enterprise Software
• Entrepreneurship
• Project Management
• Analytics
• Crm
• Customer Self Service
• Business Intelligence
• Business Process Improvement
• Business Analysis
• Business Process
• Saas
• Activity Based Costing
• Big Data
• Team Leadership