Olivier Jouve
- Role
- EVP & Chief Product Officer at Genesys
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Olivier Jouve
Results oriented CPO with strong leadership and business skills. Functional experience…
Experience
EVP & Chief Product Officer
Dec 2022 — Present
Responsible for the overall product direction and innovation for all of Genesys, including oversight of Genesys Cloud CX, Genesys Engage™, Pointillist®, PureConnect® and others. Leading the company\'s product, artificial intelligence and digital teams, to advance its market foothold in experience orchestration, enabling organizations worldwide to coordinate technologies, touch points and channels across the end-to-end customer journey.
Education
Université de Poitiers
Geophysics and Paleontology
1983 — 1985
Sorbonne Université
Master of Science (M.Sc.) Pierre and Marie Curie University., Hydrology, Geophysics & Geochemistry
1985 — 1988
Sorbonne Université
Master of Science (M.Sc.) Pierre and Marie Curie University., Computer Science
1988 — 1989
Skills
- Start-Ups
- Competitive Intelligence
- Sas
- Corporate Development
- Social Network Analysis
- Strategy
- Product Marketing
- Strategic Partnerships
- Market Research
- Professional Services
- Business Intelligence
- Business Development
- Crm
- Product Management
- Big Data
- Sales Enablement
- Segmentation
- M&a
- Enterprise Software
- Social Media
- Sentiment Analysis
- Predictive Modeling
- Due Diligence
- Data Mining
- Knowledge Management
- Integration
- Sas Replacement
- Business Strategy
- Leadership
- Software Industry
- Business Alliances
- Business Analytics
- Ibm
- Text Analytics
- Solution Selling
- Decision Trees
- Text Mining
- Cloud Computing
- Management
- Alliances
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