Bukola Ojo
Customer Service Representative @Jumia Shopping
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WORK HISTORY
Customer Service Representative @Jumia Shopping
Lagos, NG
The use of order management system app to assess customers\' details.Managing customers and resolving issues. Optimizing the gross merchandise value of the company by pitching sales.The use of basic Customer Relations Management (CRM) tools.Making of inbound and outbound calls. Escalation of issues when required.Implemented a newly introduced project, which helped to boost the revenue of the company.Managing and training newly recruited interns.
EDUCATION
Binghamton University School of Pharmacy and Pharmaceutical Sciences
Pharmaceutical Sciences
Obafemi Awolowo University
B. Sc Microbiology, Microbiology, General
ABOUT BUKOLA OJO
PhD Candidate || Pharmaceutical Scientist || YALI RLC Cohort 10 Fellow || Health Wellness Enthusiast
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