Ozan Ercan

Vice President of Operations, Customer Service & IT @Farmasi

Miami, FL, US
MOBILE NUMBERS
+17•••••••13

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WORK HISTORY

Oct 2019 — Present

Vice President of Operations, Customer Service & IT @Farmasi

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Майами, FL, US

Successfully managed the P&L of direct sales e-commerce operation with triple-digit yearly growth, yearly sales over $100M with over 150K distributors and 180+ employees.• Forecasted future product needs & demand according to sales figures and market trends.• Executed sales trainings for entrepreneurs to inform them about Farmasi brand.• Managed the overall supply chain, warehouse and distribution operation with a daily output of 15K orders & 150K products

EDUCATION

2002 — 2006

Koç University

BA, Business Adm.

2006 — 2007

Universidad Carlos III de Madrid

MA, Financial Analysis

SKILLS

SqlCollection SystemsBusiness AnalysisMicrosoft ExcelFinancial AnalysisUnderwritingVisual BasicPayment SystemsAnalysisPre-SalesInsuranceBusiness IntelligenceBusiness StrategyStatisticsCustomer LoyaltySegmentationCrmVbaSales PresentationsSpanishCustomer Segmentation StrategyProject ManagementEnglishTechnology Pre-SalesCustomer Relationship Management (Crm)InnovationMicrosoft OfficeRisk ManagementSas

ABOUT OZAN ERCAN

Experienced executive manager in multicultural workplace with demonstrated history in direct sales, IT and insurance. Skilled in e-commerce, IT, analytic business development and strategic operations management. Passionate about strategic planning & analysis, neuro-marketing and ad-hoc software development.

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