Sean Odonovan

IT Manager at Genesys @GENESYS Systems Integrator

Kansas City, MO, US

Collaborates with business leaders and engineering teams to translate strategic goals into practical, secure, and cost-effective technology solutions that support rapid growth and global operations.Responsibilities include defining the IT roadmap, ensuring day-to-day operational readiness and incident management, administering vendor relationships and budgets, and driving projects such as cloud migrations, network modernization, and automation of repetitive operational tasks. Emphasis is placed on observability, security-by-design, and measurable service-level improvements.Key responsibilities & achievements• Manage IT operations, infrastructure, and cloud environments to maximize uptime and performance.• Lead security initiatives and compliance efforts, integrating best practices across systems and processes.• Deliver cross-functional projects (cloud migrations, data center consolidation, backup/disaster recovery, endpoint management).• Oversee vendor and contract management, procurement, and IT budgeting.• Implement service management and automation to reduce manual work, accelerate incident resolution, and raise user satisfaction.• Manage and optimize a Hybrid Azure Stack environment, integrating on-premises infrastructure with Azure cloud services to ensure seamless operations, governance, and scalability.• Collaborate with business leaders and stakeholders to identify inefficiencies and implement process and technology improvements that increase productivity and reduce costs.• Mentor and develop the IT team, fostering a culture of accountability and continuous improvement.