Odilia Stapleton
HR Systems, Product Support - Recruitment Service Delivery Lead @EY
Toronto, ON, CA
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WORK HISTORY
Apr 2019 — Present
HR Systems, Product Support - Recruitment Service Delivery Lead @EY
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Toronto, ON, CA
Leads a team of professionals who provide day-to-day system operation support for technology in recruiting Manages SLAs across global virtual support team to ensure timely issue resolution and service delivery to clients and end users Project management of BAU system changes (e.g. platform UI upgrade)
EDUCATION
N/A
Toronto Metropolitan University
Bachelor of Commerce, Human Resources
2017 — 2018
George Brown Polytechnic
Certificate, Instructing Adults
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