Oscar Pánes
Senior Technical Content Developer at Palo Alto Networks
- Role
- Senior Technical Content Developer at Palo Alto Networks
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Oscar Pánes
Instructional and learning experience designer with 25+ years driving product adoption…
Experience
Senior Technical Content Developer
Dec 2023 — Present · San Francisco, CA, US
Design, develop, and maintain technical training content and curricula to meet the learning needs of both internal and external users of Palo Alto Networks products. Translate complex technical concepts into accessible and engaging learning solutions. Use AI generative tools such as Gemini, NotebookLM, and and proprietary AI broker, to enhance course content. Collaborate with engineering, product management, and cross-functional teams to ensure alignment with product launches and training objectives. Perform ongoing testing, troubleshooting, and updates to ensure high-quality training content, including demonstrations, hands-on labs, and assessments.
Education
Western Governors University
Network Operations and Security
Monterey Peninsula College
General Education
San Francisco State University
Computer Science
Skills
- Program Management
- Troubleshooting
- Vmware
- Virtualization
- Tcp/Ip
- E-Learning
- Cloud Computing
- Networking
- Network Security
- Management
- Switches
- Computer Security
- Saas
- Security
- Enterprise Software
- Telecommunications
- Instructional Design
- Network Administration
- Vulnerability Assessment
- Windows
- Technical Writing
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