Ken Oconnor

About Ken Oconnor

As a strategic IT visionary with a track record of success, I am passionate about driving the development and management of technology solutions that align with business needs and objectives. With a valued reputation in technical leadership for enterprise systems, engineering, and implementations, I foster cross-functional partnerships across business units and management levels to drive the design, development, and implementation of organizational information systems, software applications, IT support, and infrastructure systems.My expertise lies in leveraging emerging technologies to streamline and enhance customer business applications. I have delivered innovative, secure, and cost-effective business-centric solutions to complex businesses globally. I focus on driving continuous improvement through proactive monitoring of progress to goals, identifying opportunities to elevate performance and operational efficiencies. I cultivate a high-performance culture by valuing individual contributions and providing leadership that equips teams with the tools, knowledge, skills, and confidence to achieve challenging goals.I bring extensive expertise in utilizing service management processes and tools to drive superior IT Service Delivery and enhance overall business outcomes. My focus on boosting productivity, mitigating risk, and reducing time to market results in desired business outcomes. Notable achievements include: • Successfully supported $50B+ revenue streams through the effective delivery of web, content, and digital services.• Developed and implemented practical IT Service Management (ITSM) tools and services, drawing from both ITIL and DevOps disciplines to improve performance.• Spearheaded large-scale technology outsourcing and benchmark efforts across the IT portfolio, conducting thorough evaluations and designing and implementing effective solutions.• Engineered public, private, and hybrid cloud consumption models to facilitate seamless integration and enhance overall efficiency.• Utilized automation, robotics, and process engineering to consistently deliver focused and measurable business outcomes.• Oversaw all aspects of data center management, sourcing, integration, and consolidation to drive operational excellence.• Established key international business development initiatives, with a focus on Infrastructure, Application, and Facility development and optimization.

Experience

1. Vice President, Architecture and Infrastructure Platforms

   CVS Health

   Sep 2023 — Present · NJ, US

Education

• Kean University

  Bachelor of Science (BS), Computer Science

  1992 — 1996