Ollie C.

WORK HISTORY

ABOUT OLLIE C.

I’m a results-driven professional with extensive experience in financial crime prevention, customer operations, and compliance within fast-paced, high-volume environments. Over the past five years at Monzo Bank, I’ve specialised in Anti-Money Laundering (AML) investigations—conducting hundreds of complex cases, drafting Suspicious Activity Reports for regulatory authorities, and applying risk-based methodologies to protect both the bank and its customers.My career began in customer service, where I honed my ability to quickly assess complex situations, resolve sensitive issues with empathy, and provide exceptional support across multiple channels. These skills, combined with my analytical expertise in KYC, OSINT, and financial data analysis, allow me to approach challenges with a balance of precision, compliance, and operational efficiency.I hold multiple professional qualifications, including ICA Advanced AML and Specialist Financial Crime Risk & Technology certifications, alongside cybersecurity, retail banking, and mental health first aid training. I’m passionate about leveraging technology, data insights, and regulatory knowledge to identify risks, protect customers, and enhance organisational resilience.Currently seeking opportunities where I can bring my investigative expertise, customer-focused mindset, and compliance experience to make a tangible impact in financial services, fintech, or technology-driven organisations.