Kevin Owido
Restaurant Manager @Princess Cruises
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WORK HISTORY
Restaurant Manager @Princess Cruises
US
Directed day-to-day restaurant operations aboard a luxury cruise liner, ensuring seamless guest experiences.Delivered exceptional customer service through personalized engagement and meticulous adherence to service standards.Managed staff schedules, training, and performance evaluations, improving efficiency by 20%.Implemented cost-control measures, reducing food and beverage costs by 15% without compromising quality.Increased wine and beverage sales by 25% through effective upselling strategies and comprehensive staff training.
EDUCATION
Moi University
B.Sc. Hotel and Hospitality Management
United States International University - Africa
MBA
SKILLS
ABOUT KEVIN OWIDO
As the current Restaurant Manager at Princess Cruises, my dedication to operational excellence has been the linchpin in elevating guest experiences and streamlining service delivery. With a focus on meticulous coordination and a passion for hospitality, my role involves crafting unforgettable dining experiences and leading my team to surpass service standards. My recent achievements include boosting efficiency by 20%, reducing food and beverage costs, and significantly increasing wine and beverage sales through targeted staff training. In collaboration with my team, we\'ve successfully implemented cost-control measures and upselling strategies that have not only enhanced profitability but also sustained the highest quality standards.
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