Obie Ojibe
Information Technology Operations Analyst @TD
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WORK HISTORY
Information Technology Operations Analyst @TD
London, ON, CA
Anything Information Technology!
EDUCATION
Herzing Institute
Quebec High School Diploma Obtained
Chambly County
High School
ABOUT OBIE OJIBE
Excellent computer skills and strong working knowledge of Microsoft Word, Excel, Office Premium, Spreadsheet, Outlook and Outlook Express • Operating systems: Windows Xp, Windows Vista, Windows NT, Windows 7, Windows 95/98,Windows Millenium • Software / Applications: Active Directory (AD), Telnet, VPN & NetOp (Remote Assistance), Lotus (notes), Remedy (Ticketing Tool) on various platforms of Windows Networking • Strong Hardware knowledge & Troubleshooting skills in IBM servers, pc, scanners, cash receipt printers and various cash dispensers • Servers, store controllers. POS (Point Of Sale) Software & Hardware, cash registers, terminals, workstations and network printers. Installing, configuring and deploying PCs/laptops and blackberries/iPhones • High experience in customer service for both inbound and outbound calls, Technical Helpdesk lvl 1/2, Technical support technician. • Ability to juggle multiple tasks • Ability to cope with high workload and meet deadlines • Ability to set goals, prioritize and maintain a positive and energetic attitude • Team player with excellent communication skills Specialties: High experience in customer service for both inbound and outbound calls, Technical Helpdesk lvl 1/2, Technical support technician
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