Craig Paterson
- Role
- Senior Manager, Product Management Omni Channel at Salesforce
- Location
- Phoenixville, PA, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Craig Paterson
I\'ve spent over 13 years helping companies around the world improve their customer…
Experience
Senior Manager, Product Management Omni Channel
Jul 2022 — Present
I help guide the product direction for our Omni-Channel Routing product, encompassing the Agent, Supervisor and Admin experiences. I work closely with our engineering teams, and adjacent Product teams to deliver great solutions for our customers, to help them get the most out of their Salesforce investment.
Skills
- C#
- Web Services
- Agile Methodologies
- Teamwork
- Crm
- Javascript
- Java
- Requirements Analysis
- Business Analysis
- Software Design
- Xml
- Oracle
- Customer Relationship Management (Crm)
- Microsoft Office
- Microsoft Sql Server
- Software Development
- Sql Server
- Problem Solving
- Analysis
- Jasper Reports
- Sql
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