Michele Nylander

Principal Service Delivery Manager @F5

Blairsville, GA, US

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Oct 2020 — Present

Principal Service Delivery Manager @F5

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EDUCATION

N/A

Broward College

AA, Computer Programming

N/A

University of Florida

BS, Technical Communications

N/A

Stanford University

Human Computer Interaction

SKILLS

Enterprise SoftwareHeuristic EvaluationWeb ApplicationsUser ExperienceRapid PrototypingAgile MethodologiesUser-Centered DesignCrmCustomer Relationship Management (Crm)UsabilityTestingUsability TestingQuality AssuranceInteraction DesignPersonaSaasUser InterfaceE-CommerceRequirements GatheringInformation ArchitectureProduct ManagementWireframesBusiness Relationship ManagementMobile ApplicationsBusiness RequirementsHtmlSoftware as a Service (Saas)Software DevelopmentSemScrumUser Interface DesignPpc

ABOUT MICHELE NYLANDER

My career has been dedicated to delivering world-class customer experience, whether it has been by leading a team that designs and improves Windows and Web applications or by acting as a trusted adviser and coach to customers. Quality in a service or product is not what you put into it; it\'s what your customers get out of it. Focused, organized and analytical professional who consistently exceeds management goals and customer expectations.

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