Nathan Willis

IT Service Specialist @BioWare

CA

IT systems generalist with senior level experience in configuration management, deployment, automation, applications, and security. • Install, maintain, and provide expert troubleshooting of equipment including PC\'s, game consoles, Audio-Video equipment, and mobile devices.• Administering of Windows and Mac desktop environments including configuring, upgrading, packaging and deployment, troubleshooting and resolving other such issues.• Participation in technology projects both locally as well as global projects.• Liaising and participating with IT infrastructure engineers to maximize system performance and reliability, as well as resolution of issues.• Organizing and working to prepare and maintain technology for shows, conventions, demos, and events.• Working to fulfill studio needs through stakeholders to align work and priorities, as well as help improve technologies and operations.• Staying on top of the latest in bleeding-edge technology and hardware to better be able to support studio requirements surrounding a game development environment.