Shanice Rigueur
Program & Project Manager | Operations & Cross-Functional PM | MBA | Harvard-Certified PM | [email protected]
- Role
- Revenue Operations Program Manager Executive Administrative Liaison & Program Execution at Charles River Associates
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Shanice Rigueur
Trusted by VPs, senior consultants, and multiple departments to coordinate complex projects, streamline workflows, and deliver measurable business outcomes.I’m a project/program manager who ensures cross-functional initiatives run efficiently and produce results. I specialize in connecting stakeholders, optimizing processes, and making sure projects move from initiation to execution without friction.Key Achievements 18% increase in engagement leading large-scale programs for 300+ participants 50% reduction in operational errors through process and workflow improvements 20% improvement in program retention using data-informed enhancements Currently supporting invoice review, drafting legal engagement letters, project setup, and client accruals for multi-million-dollar annual operations Act as the liaison between VPs, senior consultants, and multiple departments to ensure alignment, clarity, and timely executionWhat I DoI operate in the “messy middle” where Finance, Legal, Operations, and Executive teams intersect.I coordinate projects, verify financial accuracy, draft legal documentation, schedule cross-functional meetings, and ensure workflows run smoothly from start to finish.How I WorkSpot bottlenecks → Implement practical solutions → Align stakeholders → Drive resultsBackgroundMBA • Harvard PM Certification • Lean Six Sigma Yellow Belt6+ years leading programs across operations, revenue, legal, and community initiatives Open to opportunities in program management, project management, and operations where execution, communication, and measurable impact matter.
Experience
Revenue Operations Program Manager Executive Administrative Liaison & Program Execution
Aug 2023 — Present
Partnered with multiple Vice Presidents and cross-functional teams to plan, execute, and optimize high-impact internal programs, streamlining operations and strengthening client deliverables.
Education
Florida International University
Master of Business Administration - MBA, Strategy
Howard University
Bachelor of Arts (B.A.) Minor in Sociology , Political Science and Government
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