Natalie Valcourt

About Natalie Valcourt

I’m a Senior Product Designer focused on improving discovery, clarity, and conversion in complex digital experiences—especially high-intent flows across websites and apps. I specialize in information architecture, interaction design, and design system governance, enabling teams to scale without UI drift.Impact: improved mobile commerce conversion (40%+), and led e-commerce UX work contributing to higher user satisfaction (30%+).Ways I work with teams + founders:• Framer website builds (strategy → UX → design → build)• App MVP UX sprints (flows, IA, prototypes)• UX audits for conversion clarity (prioritized fixes + quick wins)Portfolio: https://designedbynatalie.framer.ai/ Contact: v••••••••@gmail.com

Experience

1. Ux Ui Designer

   Firealarm.Com

   Nov 2024 — Present · NY, US

   Led redesign of B2B e-commerce experience, improving usability/accessibility and driving +30% user satisfaction- Built and governed a scalable design system (components, templates, breakpoints) to prevent UI drift and speed delivery- Improved product discovery and navigation across a high-volume catalog; partnered with engineering to implement.

Education

• Nassau Community College

  Associate's degree, Liberal Arts and Sciences/Liberal Studies

• Bloc

  Certificate, Web Design and UX/UI

  2017 — 2018

• CUNY York College

  Bachelor's degree, Sociology and Political Science

  2013 — 2016

Skills

• Nonprofits
• History
• Event Planning
• Customer Service
• Management
• Team Building
• Community Outreach
• Leadership
• Communication
• Data Analysis
• Social Skills
• Social Networking
• Team Leadership
• Paperwork
• Microsoft Office