Nuzhat Ismail
Vice President - Business Risk Management @ State Street | BPMN Specialist, Process Improvement
- Role
- Vice President Business Risk Management at State Street
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Nuzhat Ismail
As a Vice President of Business Risk Management at State Street, I lead a team of BPMN specialists in creating and maintaining process maps, operating procedures, and control inventory that support the global delivery organization. With over 20 years of experience in business transformation, process improvement, and digital engagement, I have a proven track record of driving operational excellence and customer satisfaction.I hold a Post Graduate Diploma in Business Management from L N Welingkar Institute of Management Development and Research and a Bachelor of Commerce from University of Mumbai. I am also certified in Change Management, Operational Excellence, and Six Sigma Foundations by LinkedIn. My skills include business process improvement, performance management, and business process mapping. I am passionate about leveraging my expertise to deliver value-added solutions for my clients and stakeholders.
Experience
Vice President Business Risk Management
Jul 2025 — Present · IN
Education
University of Mumbai
Bachelor of Commerce - BCom, Business Administration and Management, General
2004 — 2007
Principal L N Welingkar Institute of Management Development and Research L. N. Road, Opp. Matunga Gymkhana, Matunga (Central) Mumbai 400 019
Post Graduate Diploma in Business Management, Business Administration and Services Excellence
2015 — 2017
St.Louis' Convent High School
School, SSC
1995 — 2002
Skills
- Soft Skills
- Insurance and Financial Planning
- Human Resources
- Employee Engagement
- Training
- Customer Satisfaction
- Talent Management
- Call Centers
- Employee Relations
- Team Management
- Content Development
- Training Delivery
- Recruiting
- Performance Management
- Crm
- Employee Training
- Team Building
- Management
- Organizational Development
- Behavioural Change
- Coaching
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