Nuwair Nishaam

Retail Advisor @Virgin Media O2

Wrexham, GB

As a Retail Advisor at Virgin Media O2, I engage with customers daily, helping them find the best broadband, mobile, and entertainment solutions tailored to their needs. My role involves building strong relationships with customers, providing in-depth product knowledge, and ensuring they receive a seamless shopping experience. By understanding their requirements, I am able to recommend the most suitable plans and services, ultimately enhancing customer satisfaction and loyalty.Beyond sales, I play a key role in maintaining an organized and welcoming store environment. I actively contribute to achieving and surpassing sales targets through a proactive approach, product demonstrations, and upselling techniques. Collaborating with my team, I ensure that all store operations run smoothly while delivering a high standard of customer service.

Wrexham University

Master of Science - MS, International Business and Supply Chain Management

Digital Marketing Institute

Certified Digital Marketing Professional, Digital Marketing

University of Staffordshire

Master of Business Administration - MBA, Business Administration and Management, General

City & Guilds of London Art School

Advance Diploma in TTT ( Train The Trainer), Workforce Development and Training

Lyceum International School

GCE Ordinary Level Cambridge Syllabus, Commerce Stream

Australian College of Business and Technology (ACBT)

Foundation degree, Information Technology

CIM | The Chartered Institute of Marketing

Postgraduate Degree, Marketing

Australian College of Business and Technology (ACBT)

Diploma in Computer Science, Information Technology

University of the West of Scotland

Bachelor of Arts - BA, Global Business Management

NIBM Institute

Higher National Diploma, Management Information Systems, General