Nutan Singh
Customer Success Manager- Enterprise Accounts (Pharma & Logistics) @Schneider Electric
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WORK HISTORY
Customer Success Manager- Enterprise Accounts (Pharma & Logistics) @Schneider Electric
Led and closed a £1.2M multi-domain account expansion with a global pharmaceutical enterprise, repositioning a standard renewal into a strategic Asset Management as a Service contract covering UPS, electrical distribution, generators, and consultancy-Drove a 40% reduction in site interventions and £250K+ in customer cost savings across 60+ UK/EU sites through data-driven asset strategy and consultative engagement-Generated £1M+ in UPS modernisation pipeline by building lifecycle roadmaps using connected-asset insights and coordinating cross-functional delivery teams-Managed executive-level QBRs and cadence calls, translating operational data into strategic recommendations that shaped long-term customer investment decisions-Orchestrated cross-functional teams — IoT, field engineering, commercial — to deliver customer outcomes across complex multi-site environments
EDUCATION
Emlyon Business School
MSc in Management - Grande Ecole, Merit Scholarship Holder
Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Technology (B.Tech.), Mechanical Engineering
ABOUT NUTAN SINGH
I help enterprise customers in pharma and logistics turn complex infrastructure into measurable business outcomes — reducing unplanned downtime, shaping modernisation roadmaps, and unlocking expansion revenue through data-driven asset strategies. At Schneider Electric, I led a £1.2M multi-domain expansion with a top-5 global pharma company by repositioning a standard renewal into a strategic Asset Management as a Service contract. I\'ve driven a 40% reduction in site interventions and £250K+ in cost savings across 60+ UK/EU sites through consultative, outcome-focused customer engagement. My background spans industrial digital services, partner ecosystems, and enterprise stakeholder management across the UK, France, and India. I combine a Mechanical Engineering foundation with an MSc from emlyon Business School and hands-on commercial experience managing complex, multi-stakeholder accounts. Specialisms: Enterprise Customer Success, Strategic Account Management, Digital Transformation, Consultative Selling, Net Revenue Retention, Renewal & Expansion
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