Nursen Konuk
Senior Software Developer @Veracyte, Inc.
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WORK HISTORY
Senior Software Developer @Veracyte, Inc.
San Diego, CA, US
EDUCATION
Trailhead by Salesforce
Salesforce Developer
Penn State University
Master of Education - MEd, Mathematics Education
Soft Innovas
Salesforce Developer Bootcamp
Penn State University
Doctor of Philosophy - PhD, Mathematics Education
Centennial University
Bachelor of Science - BS , Secondary Mathematics Education
ABOUT NURSEN KONUK
Salesforce Developer, Consultant, and Administrator, 9X Certified — including 8 Salesforce certifications (Platform Developer I, JavaScript Developer I, OmniStudio Developer, Administrator, App Builder, Agentforce Specialist, AI Associate, and Service Cloud Consultant) and AWS Cloud Practitioner.Skilled in Apex, Lightning Web Components (LWC), REST API integrations, and declarative tools like Flows & OmniStudio. Worked as an AWS Developer with Amazon Connect, Lambda, and DynamoDB—streamlining operations and optimizing call center performance.Proven track record of driving results, including onboarding multiple operations and customer service teams onto Service Console, saving significant costs. Recognized with multiple Going the Extra Mile awards and known for mentoring junior developers and fostering innovation.Technically versatile, with additional skills in JavaScript, Node.js, React, Terraform, and Python. Experienced with Agile methodologies (SAFe and Scrum). Utilized tools like Azure DevOps, Bitbucket, Copado, Postman, and Jira. Passionate about creating efficient, user-friendly systems and collaborating on projects that drive digital transformation.
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