Nuria Matute Cledu
Event Manager @Rapport Guest Services
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WORK HISTORY
Event Manager @Rapport Guest Services
London, GB
EDUCATION
Breda University of Applied Sciences
International Tourism & Travel Industry
University of Deusto
Tourism degree
Entrepreneur Education (Gold Coast, Australia)
Certificate IV in Business and Sales
Ostelea, Tourism Management School
Máster, Organización de Eventos, Protocolo y Turismo de Negocios (MICE)
SKILLS
ABOUT NURIA MATUTE CLEDU
I am a dedicated professional with extensive experience in customer service within the hospitality and tourism industries. Having built my international career across Spain,Australia, and the United Kingdom, I have honed my expertise in customer service, hospitality, marketing and in planning large-scale events and groups. I have also worked within the luxury sector, focused on delivering exceptional experiences tailored to high standards. I thrive in multicultural environments and embrace opportunities to face new challenges.My background in fast-paced and demanding environments has equipped me with the ability to prioritise customer satisfaction, effectively manage time, anticipate needs, and resolve conflicts with confidence and efficiency.Committed to excellence and able to deliver results, I am a proactive individual with strong interpersonal skills, capable of working under pressure and adapting to new situations with flexibility and enthusiasm.
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