Nupur Mahendru

Customer Service Manager @Prestige Group

Bengaluru, KA, IN

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Feb 2016 — Present

Customer Service Manager @Prestige Group

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Bangalore, IN

Customer Grievances, Customer Delightment, Team Handling, Event Management,

EDUCATION

2007 — 2011

UPES

Bachelor of Business Administration (B.B.A.), Oil And Gas

N/A

UPES

Bachelor of Business Administration - BBA, Oil and Gas

SKILLS

10 KeyKanbanCrmOperations ManagementBusiness DevelopmentAutomotiveCustomer SatisfactionNew Business DevelopmentSales ManagementKaizenSellingMarketingMarket PlanningCommunity OutreachSales OperationsCustomer RetentionTeam ManagementNegotiationCustomer ServiceMicrosoft OfficeSalesAccount ManagementKey Account ManagementManagementTeam BuildingDirect SalesOrganizational DevelopmentAdp Payroll

ABOUT NUPUR MAHENDRU

Customer Relations Manager with over 15+ years of experience across the real estate, automotive, and property sectors. Proven track record of building strong client relationships, streamlining operations, and driving customer satisfaction. Expertise in handling high-value transactions, implementing innovative solutions, and ensuring seamless service delivery. Adept at managing cross-functional teams, fostering customer loyalty, and maintaining strong professional networks.Core Competencies• Customer Relationship Management (CRM)• Sales & After-Sales Service• Project Management & Coordination• SAP Software & Data Analysis• Team Leadership & Training• Complaint Resolution & Client Retention• Reporting & Documentation• Strong Communication & Interpersonal Skills

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