Nupur Jaiswal

About Nupur Jaiswal

With over 20 years of experience spanning Release Management, Technical Program Management, and Cloud Delivery Operations, I have led complex, multi-cloud, multi-platform global releases & programs. My expertise lies in orchestrating large-scale programs that blend engineering rigor with operational discipline, driving predictable, high-quality, and frictionless releases through automation, governance, and strategic execution.I specialize in aligning cross-functional teams, optimizing CI/CD pipelines, and embedding release excellence across the delivery lifecycle. By combining technical depth with program leadership, I ensure that every release not only meets business goals but also strengthens the overall ecosystem of reliability, scalability, and continuous improvement.

Experience

1. Senior Manager Technical Program Manager - Release Management

   Salesforce

   Feb 2021 — Present

   Experience in Release Management, DevOps, and Cloud Delivery Operations, I have successfully led multi-cloud, multi-platform global releases across Salesforce Industries & Revenue Cloud. My focus has been on delivering predictable, high-quality, and frictionless releases through automation, governance, and operational excellence.As a Release Manager, I’ve overseen the end-to-end release lifecycle, from build and validation to change management, compliance, and stakeholder communication, ensuring each release meets both business criticality and engineering quality standards.I am known for setting release governance standards, optimizing branching and patch management, and driving CI/CD efficiency through collaborative partnerships with global engineering, QA, and infrastructure teams.Key Areas of Expertise:Global Release Governance: Managed enterprise-scale releases across 26+ Salesforce Clouds, aligning engineering, operations, and leadership stakeholders globally.Automation & CI/CD Enablement: Drove automation in patch packaging, CAB workflows, and deployment tracking using GitHub Actions, Jenkins, and Spinnaker-based pipelines.Branching & Version Strategy: Defined unified branching, semantic versioning, and dependency management strategies improving predictability and reducing regression risks.Agile & Change Management: Strong experience in Agile-based release orchestration, CAB processes, and compliance audits ensuring end-to-end transparency.Cross-functional Collaboration: Partnered with Product, DevOps, and Infrastructure teams to ensure timely delivery, faster approvals, and consistent deployment success.Process Transformation: Introduced lightweight CAB and calendar automation, improving visibility and reducing manual overhead across multiple patch streams.Mentorship & Leadership: Mentored release engineers to enhance attention to detail, collaboration, and proactive ownership of deliverables.

Skills

• Mainframe
• Software Design
• Financial Budgeting
• Client Relations
• Risk Management
• Cobol
• Rfp and Contracts
• Hpqc
• Quality Management
• Share Point
• Agile Methodologies
• Sdlc
• Jcl
• Project Management
• Scope Time and Cost Management
• Software Project Management
• Db2
• Business Analysis
• Requirements Gathering
• Testing
• Programming
• Stakeholder Management
• Pl/Sql
• Requirements Analysis