Numan Tosur
Senior Business Analyst, Operations @Bienal
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WORK HISTORY
Senior Business Analyst, Operations @Bienal
Fort Lauderdale, FL, US
Leveraged advanced data analysis techniques to identify and eliminate bottlenecks in delivery and installation processes, significantly improving project completion times and customer satisfaction rates• Developed statistical models to accurately predict resource requirements and optimize scheduling, resulting in measurable reduction of project delays• Implemented process optimization methodologies to streamline workflows across the entire customer journey, from initial order placement through final installation• Conducted comprehensive analysis of customer feedback data to identify service improvement opportunities, directly contributing to enhanced quality standards• Created actionable business intelligence visualizations and reports that supported management decision-making and drove strategic improvements organization-wide
EDUCATION
Istanbul Technical University
Bachelor of Science - BS, Industrial Engineering
University of North Carolina at Charlotte
Master of Science - MS, Data Science and Business Analytics
ABOUT NUMAN TOSUR
I am a data and customer insight analyst professional with a strong background in statistical analysis and predictive modeling. I am passionate about diving into complex datasets, uncovering hidden patterns, and using that knowledge to drive impactful business decisions.
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