Brian Nugent

Senior Smb Account Executive @Zendesk

Dublin, IE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2024 — Present

Senior Smb Account Executive @Zendesk

Drive top-line revenue growth by acquiring new customers and developing strategies for account expansion. Manage and nurture customer relationshipsConsistently identify and develop a robust pipeline of qualified opportunities to cross-sell additional products and services to existing customers.Lead competitive sales cycles, conveying the benefits of Zendesk products, aligning them with customers’ business objectives to ensure customer satisfaction and product expansion. Collaborate with internal teams to streamline sales execution.Exceed weekly and monthly activity and pipeline KPIs.

EDUCATION

2007 — 2010

University College Dublin

BCOMM, Business/Commerce, General

2010 — 2011

Michael Smurfit Graduate Business School.

Masters of Science, Marketing

SKILLS

Lead GenerationSocial Media MarketingAccount ManagementEvent ManagementCampaign ManagementLeadershipSalesCustomer ServiceSellingInterpersonal Communication AbilitiesAdvertisingSales ProcessGoogle AdwordsNew Business DevelopmentMarketingCold CallingTeamworkBusiness DevelopmentMarketing StrategyNegotiationCrm

ABOUT BRIAN NUGENT

Zendesk is the leading cloud-based customer service software solution. More than companies such as Deliveroo, Uber, Box, and AllSaints are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use.

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Brian Nugent — Senior Smb Account Executive at Zendesk in Dublin, IE | Unifers