Nik S.
Operations Manager, Lean Six Sigma Black Belt, Freelance Writer/Journalist, Best-Selling Author/Novelist
- Role
- Logistics Operations Manager Regional Delivery Center at Amazon
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Nik S.
Operations Manager in Contact Centers, Logistics, and Warehouse, Continuous Improvement Manager for Lean Startup & Enterprise Scale Operations, Journalist, Writer, Author, Lean Six Sigma Black Belt. PASSIONS: Research RCA (Root Cause Analysis)VolunteeringWritingEditingServant LeadershipLean Six SigmaLean Culture Lean StartupsLean EnterpriseLean AnalyticsLean UX (User Experience)Design ThinkingAgile Project ManagementJIT (Just-In-Time) InventoryJIT (Just-In-Time) SchedulingMachine LearningComputer VisionRPA (Robotic Process Automation)AI (Artificial Intelligence)SKILLS: Continuous Process ImprovementChange ManagementDigital TransformationLean Operations ManagementTeam BuildingLeader DevelopmentTrainingCoaching People Management Relationship DeepeningAssociate Engagement
Experience
Logistics Operations Manager Regional Delivery Center
Oct 2020 — Present · Dallas-Fort Worth, TX, US
I manage the biggest and busiest regional delivery center in the DFW region, managing 10 Area Managers, 10 Process Assistants, and 200+ indirect reports. I also am responsible for the continuous improvement processes in the Fort Worth sub-region.
Education
Hill College
Associate, BA
1992 — 1994
Southeast University
Bachelor, CS
1998 — 2000
McLennan Community College
Associate, BS
1994 — 1996
Suzdal Theological Academy
Master, Div
2004 — 2006
Skills
- Cash Management
- Vendor Management
- Research
- Strategic Planning
- Leadership
- Change Management
- Microsoft Office
- Sales
- Financial Analysis
- Human Resources
- Asset Management
- Nonprofits
- English
- Business Strategy
- Social Networking
- People Management
- Coaching
- Hiring
- Business Process Improvement
- Recruiting
- Analysis
- Training
- Customer Satisfaction
- Customer Experience
- Strategy
- Photoshop
- Marketing Strategy
- Sales Management
- Marketing
- Microsoft Word
- Team Leadership
- Call Centers
- Process Improvement
- Time Management
- Customer Service
- Public Speaking
- Retail
- Social Media
- Project Management
- Powerpoint
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