Navdeep Sokhey

About Navdeep Sokhey

Social scientist and former professor currently in tech, with 10+ years of experience in collaborative research across multiple cultures. I thrive in applying my expertise to user experience research, content strategy, consumer insights, and conversation design. My PhD training is in sociolinguistics: I studied behavioral & linguistic change in multiple language communities, which informs my unique perspective on communication. I\'m also a skilled educator experienced in crafting learner-centric, gamified learning experiences. My passion is merging social science insights with business strategy. Let’s connect if you’re seeking expertise related to:• Multicultural research• Conversations across cultures • Curriculum development and assessments• Triple-checked, high quality deliverables with fast turnaround times. I\'m eager to leverage my skills in:• End-to-End Research Leadership• Content Strategy and Course Design• User Centric Research Methods• Customer Journey Mapping• Storytelling• Experiment Design & Hypothesis Testing• Data Analysis• Flowcharting• Expert Level (PhD) Report Writing• Analytical & Collaborative Problem Solving• Empathetically Advocating for End Users Tools:•UserTesting •Drupal •Google Analytics • R • Qualtrics • Lucidchart • Draw.io • Voiceflow • LLMs • Learning Management Systems (LMS) • Content Mangement Systems (CMS) • Mural • Miro • Quick learner of new tools Visit my portfolio for sample projects:

Experience

1. Conversation Design Specialist

   The Select Group

   Oct 2024 — Present

   I work on an awesome team as a linguistics expert at Apple to provide seamless retail conversational experiences (via chatbots and IVR) for customers worldwide. We nerd out on all things related to languages, linguistics and user-centric design on the daily. My deep knowledge of Arabic dialects, linguistics, and strength in UX research methods and conversation design serve me well in my work.

Education

• Middlebury College

  Arabic Intensive Summer Institute

• The American University in Cairo

  Center for Arabic Study Abroad (CASA), Fellowship for Arabic study at the superior level

• Gettysburg College

  Bachelor of Arts - BA, Globalization Study & Arabic Study

• The American University in Cairo

  Study Abroad - Arabic Language Institute

• The University of Texas at Austin

  Master of Arts - MA, Arabic Linguistics

• The University of Texas at Austin

  Doctor of Philosophy (Ph.D.), Arabic Linguistics

  2019

Skills

• Italian
• Intercultural Communication
• Thai
• Program Management
• Language Teaching
• Translation
• Research
• Arabic
• Proofreading
• Fundraising
• Teaching
• Time Management
• Recruiting
• Foreign Languages
• Non-Profits
• English