Nsenda Luabeya
Senior Manager, Pmo Driving Strategic Transformation & Enterprise Change @Numeris
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WORK HISTORY
Senior Manager, Pmo Driving Strategic Transformation & Enterprise Change @Numeris
Toronto, ON, CA
I lead a high-performing team of Project Managers, overseeing a complex portfolio of strategic initiatives spanning product development, software engineering, and business process improvement. I serve as a key member of the Change Management Office (CMO), responsible for establishing enterprise-wide governance, optimizing delivery frameworks, and ensuring the successful execution of cross-functional initiatives that shape the future of media intelligence in Canada.Key Responsibilities & Achievements:Strategic Leadership & Delivery: Direct the end-to-end delivery of enterprise-wide programs, bridging the gap between Product, Platform, IT, Operations, and the Senior Executive Team. Manage scope, budget, risk, and cross-functional alignment to ensure business objectives are met with precision.Methodology Governance: Champion the adoption of hybrid delivery models, leveraging both Agile and Waterfall methodologies to suit the unique needs of product development and business process initiatives. Establish PMO standards, reporting frameworks, and governance processes to drive efficiency and scalability across the organization.Team Mentorship & Culture: Lead, mentor, and develop a team of Project Managers, fostering a culture of ownership, transparency, and accountability. Focus on professional development and high performance to elevate the organization’s project management maturity.Enterprise Reporting & Stakeholder Management: Serve as the primary liaison between technical teams and leadership, providing clear visibility into program objectives, progress, and risks. Build strong relationships across all levels of the organization to resolve conflicts, align expectations, and drive consensus for successful program delivery.Change Management Integration: Partner with People & Culture (P&C) and Marketing & Communications (MarCom) to orchestrate organizational change initiatives, ensuring seamless adoption and communication of new processes and technologies.
EDUCATION
DeVry Institute Of Technology
Associate's degree, Computer Engineering Technology
The Knowledge Academy
PMP Exam Prep Boot Camp
International Institute for Learning, Inc.
Certificate, Scrum Master Workshop
International Institute for Learning, Inc
Certification, Project Management Fundamentals
Athabasca University Faculty of Business
Bachelor of Business Administration - BBA, Business Administration and Management, General
SKILLS
ABOUT NSENDA LUABEYA
Senior Manager, PMO and technical product leader with 17+ years of experience driving enterprise-scale digital transformation, AI/ML strategy, and program governance across global markets. Consistently delivers measurable ROI improvements (30%+) and accelerates time-to-market by 35% through strategic prioritization, governance frameworks, and cross-functional leadership. Proven track record of scaling programs across 15+ countries, establishing enterprise-wide standards adopted globally, and evaluating emerging technologies for strategic investment. Bridges technical complexity and business value with precision. Now leading the PMO at Numeris—Canada\'s most trusted source for broadcast measurement and consumer behaviour data—overseeing a portfolio of strategic initiatives across product development, software engineering, and business process improvement using Agile and Waterfall methodologies.My mission is to enable strategic digital transformations through innovative technology and collaboration. Certified in ITIL v3, PMP and Microsoft technologies, I am committed to enhancing commercial decision-making while fostering seamless stakeholder engagement and product delivery excellence.
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